Please note, you will still need to pay a joining fee if you are a returning member. Please note, your payment may be higher than £5 if you are moving to a more expensive gym as this includes a pro-rata payment to cover the remainder of the month. Yes, you can change your home gym in the Member Area for a £5 admin fee. Even if you are sharing your PIN with someone who has their own paid membership, both memberships will be terminated. No, this will result in the termination of your membership. If you are not at the gym during staffed hours, you can contact us. If your PIN does not work and you are at the gym during staffed hours, simply ring the buzzer near the entrance portals and a member of staff will be out to support you. Yes, you can change your membership package at any time via the Member Area. Simply click here, enter a few quick details and your PIN will be emailed to you.Ĭan I upgrade or downgrade my membership? Alternatively, you can join one of our other locations instead, and change your home gym at a later date. Unfortunately not until your home gym is open, your membership will not be active, even if you are a LIVE IT member. ![]() I’ve signed up to a gym that hasn’t opened yet, can I still use my membership? However, our Day Passes can be purchased up to 2 weeks in advance. ![]() Unfortunately, our monthly memberships are designed to get you up and running right away, so you can’t delay the start of your membership to a later date. Alternatively, you can contact us and we can get in touch with the gym directly. The fastest and easiest way to retrieve lost property is to head back to the gym and speak to a member of staff. What do I do if I have lost something in The Gym? We also have emergency contact points in case you need urgent assistance outside of staffed hours. You can gain access via this door, as well as our standard entrance portals if you have noted that you have a disability when joining.Īll of our gyms have 24/7 CCTV which is monitored externally when there are no staff on site. Yes, we have a wide hinged door for those who need alternative access. You will also need to complete an induction. Staffed hours will be advertised at the gym.Ībsolutely! Once you’ve joined up, member of the management team will be in touch to discuss access arrangements before you arrive for your first visit. You can visit our current gyms during staffed hours to arrange a tour before joining. Yes, our brand new sites are open to view 2 weeks prior to their official opening – you can find out more via the gym page. Anyone under the age of 18 must also complete an online induction before their PIN is activated. You can book a session with one of our expert personal trainers by contacting them via the Member Area or our mobile app. I feel as if I was targeted by this staff member and fell his actions are very concerning.You can book classes via the Member Area or our mobile app. Taylor ensured me to keep me in the involved in what happen in the meeting. as of this date April 3,2023 nothing has been done even after Mr. Rivers to other benches and not sure he went for that one.Mr.Taylor stated he was going to meet with Mr.Rivers to discuss better professionalism. Taylor stated in a text to me that he saw the opportunity for Mr. I contacted the Owner after my workout was done and explained what had happen. Rivers would not move out of the way so I would put the bench in place to continue my workout. My Issue is there were many other Benches available to use After seeing that Mr. After asking the gym Manager Billy Cathey To do something about it He said "He works here". A conflict ensued He refused to put the bench back. This Staff Member Threw my gloves and elbow pads on the floor and took my bench. I stepped away about 6 feet to stretch by back. ![]() I had my gloves and elbow pads on the bench and weight belt on the bar. I was getting ready to use a bench press machine. At this time I would say about 12-14 members were in the gym. I was at my Anytime fitness in Rukersville,Va.22923. On March 21,2023 at approximately 11:05 hrs.
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